UK Shipping Terms & Details
UK Deliveries
Please find our shipping prices below. All weights are shown on the product pages on the website.
Shipping depends on the total weight.
Shipping depends on the total weight.
- Larger items(over 1kg) will be shipped via courier APC at the standard courier shipping rate. Some fragile mosaic items and silver jewellery of higher value will be shipped via courier.
- Small parcels are sent with whistl on a partially tracked service.
- Shipping times given are after despatch of the order, not the day of placing.
- Small parcel are the following size - Max L 45cm. x W 35cm. x D 16cm, if the package exceeds this then the shopping cart will charge for courier delivery (£4.95)
- We also have a Courier Express Service which is for same day dispatch of your order if placed before 1pm ( Excluding Weekends and Bank Holidays) for a additional £3.00
Dispatch Times
We aim for 1-2 working days for despatch of your orders (please note at the busiest time (Oct-Dec)orders may take 3-4 working days,
UK Orders should be delivered within 3-5 working days after despatch. ( please bear in mind there may be a slight delay with royal mail especially during the current situation) so please allow upto 7 working days for delivery.
If Courier Express Service shipping option is chosen then orders once dispatched are delivered the next working day with APC.
UK Orders should be delivered within 3-5 working days after despatch. ( please bear in mind there may be a slight delay with royal mail especially during the current situation) so please allow upto 7 working days for delivery.
If Courier Express Service shipping option is chosen then orders once dispatched are delivered the next working day with APC.
Methods of Delivery
For UK courier orders we use the courier APC when your order is despatched you will receive an automatic despatch email and tracking details.
Orders sent via the postal service (small parcel) are sent with Whistl , You will receive a tracking number in the dispatch email, however this is only a partially tracked service.
We aim for 1-2 working days for despatch of your orders (please note at the busiest time (Oct-Dec)orders may take 3 working days,
For orders placed after 4.30pm, the working day commences at 8am the next day.
Orders sent via the postal service (small parcel) are sent with Whistl , You will receive a tracking number in the dispatch email, however this is only a partially tracked service.
We aim for 1-2 working days for despatch of your orders (please note at the busiest time (Oct-Dec)orders may take 3 working days,
For orders placed after 4.30pm, the working day commences at 8am the next day.
Packaging
All packages are packed in un-marked packaging with no mention of Ancient Wisdom unless this is one of our brand products, manufactured or imported by ourselves. Bathroom products such as soaps and bath bombs come with the ingredients list.
Shipping Dangerous Goods
Some of our products are classed as dangerous goods (Pure Essential oils, Blends, Essential oil Mists, Room Sprays, Organic essentail oils or products which contains alcohol such as Aroma Mists or Perfumes.) We can confirm that we can Ship Dangerous Goods by road ONLY. We are unable to send danagerous goos by air.